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Terms of Service

Last updated: 04.11.2024

Welcome to Cluster Engineers. By accessing and using our website and services, you agree to be bound by the following Terms of Service. These terms govern your use of the Cluster Engineers website (the “Site”) and the HVAC-related services we provide, including AC installation, servicing, copper piping, HVAC design, drafting, ducting, HVAC consulting, and MS piping (the “Services”).

If you do not agree to these Terms of Service, you may not access or use our Site or Services. We reserve the right to modify, update, or change these terms at any time, and we encourage you to review them periodically.

1. Services Provided

Cluster Engineers offers a variety of HVAC and engineering services, including:

  • AC Installation & Servicing
  • Copper Piping & MS Piping
  • Drafting & HVAC Design
  • Ducting & Ventilation Systems
  • HVAC Consulting & System Optimization

By using our website or engaging with our Services, you acknowledge and agree to the scope and terms of the Services as outlined on our site and in any service agreements or contracts we may enter into with you.

2. Use of the Website

You are granted a limited, non-exclusive, non-transferable license to access and use the Cluster Engineers website for personal or professional use, in accordance with these Terms of Service. You agree not to:

  • Use the Site in any way that violates applicable laws or regulations.
  • Interfere with or disrupt the functioning of the website or our Services.
  • Use any automated systems (such as bots, crawlers, etc.) to access the Site without permission.
  • Use the Site for any unlawful, harmful, or fraudulent purposes.

3. Service Agreements and Contracts

When you engage with Cluster Engineers for a project or service, a formal agreement or contract may be created to outline the specific terms, scope, pricing, and timelines for the work. These agreements will supersede the general Terms of Service where applicable.

  • Service Requests: Requests for Services, whether made through the Site or via other means (phone, email, in-person) will be subject to our agreement and availability.
  • Payment Terms: Payment for Services will be agreed upon in advance and may vary based on the project. We accept various payment methods and will specify payment schedules in the service agreement.

4. Pricing and Payment

  • Pricing: All pricing for Services will be provided in writing or via a quote before work begins. Prices may vary depending on the specific service, project scope, and location.
  • Payment: Payment terms, including deposit requirements, final payments, and payment methods, will be specified in the service agreement or invoice. We accept payments via credit card, bank transfer, or other methods as indicated.
  • Late Fees: If payment is not made in accordance with the terms specified, a late fee may be applied.

5. Intellectual Property Rights

All content, materials, and intellectual property found on the Cluster Engineers website, including text, images, logos, trademarks, videos, software, and other materials, are the property of Cluster Engineers and are protected by copyright, trademark, and other intellectual property laws.

  • You may not use any content from our website for commercial purposes without written consent from Cluster Engineers.
  • Cluster Engineers grants you a limited license to use the Site for personal use only, and no other rights are granted without our express written permission.

6. Limitation of Liability

While we strive to provide the highest quality Services, Cluster Engineers makes no representations or warranties about the accuracy, reliability, or completeness of the information on our website or the results of our Services.

  • Cluster Engineers will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services.
  • We do not guarantee that the Services will meet all of your expectations or that any issues will be resolved in a particular timeframe.
  • Cluster Engineers is not responsible for any third-party services or products used in conjunction with our Services.

7. Indemnification

You agree to indemnify, defend, and hold harmless Cluster Engineers, its officers, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the Site or Services, your violation of these Terms of Service, or your infringement of any intellectual property or other rights of any third party.

8. Privacy Policy

Your use of the Site and Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you consent to the data practices described in our Privacy Policy.

9. Termination of Access

Cluster Engineers reserves the right to suspend or terminate your access to the website or Services if you violate these Terms of Service or engage in any unlawful or disruptive behavior.

  • If you have a service contract, termination will be subject to the specific terms of that agreement, including any applicable fees or penalties for early termination.
  • Termination of access does not affect any rights or obligations accrued prior to termination.

10. Third-Party Links

The Site may contain links to third-party websites or services that are not operated or controlled by Cluster Engineers. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review the terms and policies of any third-party websites you visit.

11. Force Majeure

Cluster Engineers shall not be held liable for any delay or failure in performance of the Services due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, labor strikes, or any other unforeseen event that prevents us from fulfilling our obligations.

12. Governing Law and Dispute Resolution

These Terms of Service will be governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising under or in connection with these Terms of Service will be resolved through binding arbitration, rather than in court, unless the parties agree otherwise.

13. Miscellaneous

  • Severability: If any provision of these Terms of Service is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.
  • Entire Agreement: These Terms of Service constitute the entire agreement between you and Cluster Engineers with respect to the use of the Site and Services.
  • Waiver: The failure of Cluster Engineers to enforce any right or provision of these Terms of Service shall not be deemed a waiver of that right or provision.

Shop No 68, Block H, Saraswati Enclave, Sec-10A, Gurugram 122001

Drop us a mail :

service@clusterengineers.in

Call us:

+91 82502 77572

Welcome to Cluster Engineers – your trusted partner for all HVAC and engineering solutions. Since our founding, we have been committed to delivering top-quality services in AC installation, AC servicing, copper piping, HVAC consulting, HVAC design, drafting, ducting, and MS piping. 

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Copyright © 2024. All rights reserved.

Welcome to Cluster Engineers – your trusted partner for all HVAC and engineering solutions. Since our founding, we have been committed to delivering top-quality services in AC installation, AC servicing, copper piping, HVAC consulting, HVAC design, drafting, ducting, and MS piping. 

Facebook-f Instagram Linkedin Youtube
Useful Links
Our Services
Important Links

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